About SEAGRASS + WILLOW
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Welcome to SEAGRASS + WILLOW
A haven for style enthusiasts and lovers of unique, handcrafted treasures. Established in 2018 as an online boutique specializing in chic women's clothing and accessories, our journey began with a personal discovery during a memorable trip to Thailand.
Captivated by the beauty and functionality of a Belly Basket, I decided to bring this exquisite find to our community. Thus, Seagrass & Willow came into existence, weaving together the allure of seagrass and the strength of willow to offer a touch of natural elegance to your living spaces.
As our passion for bringing exceptional pieces into your lives grew, so did our collection. Today, Seagrass & Willow is not just about Belly Baskets; we've expanded to bring you the timeless charm of French market baskets, along with a carefully curated selection of gorgeous clothing and accessories.
In 2019, we reveled in the joy of connecting with our community through events and markets, cherishing the personal interactions that make Seagrass & Willow more than just a boutique—it's a shared experience. Then, in 2020, our online presence blossomed, and we found new ways to bring our unique finds directly to you.
Now, as we step into 2021, we're excited about the prospects of combining the best of both worlds – a flourishing online store and the return to vibrant events and markets. Seagrass & Willow is poised to be your destination for stylish discoveries, whether you're exploring our virtual aisles or joining us in person at one of the many events we have planned.
Thank you for being part of our story. Here's to a year filled with online sales, engaging events, and the continued joy of sharing the beauty we've discovered around the world with you.
Frequently asked questions
Shipping Policy
We aim to despatch your order the following working day. All orders will be posted as second class signed for by Royal Mail (3-5 working days).
Our shipping prices are calculated by product size:
- Small accessories - £2.50
- Clothing and larger accessories - £3.75
- Baskets - £5.00
- Laundry baskets - £10.00
If you are ordering more than one item, postage will be calculated on the largest item.
Returns Policy
I hope you’re delighted with your purchase, but if not please contact us at info@seagrassandwillow.com within three days of delivery and we will supply you with the returns process.
- Items must be dispatched back within 7 days of receiving.
- Please enclose your order form with the returned item. Once I have received your return, your refund will be processed within three working days.
- Buyers are responsible for return postage costs.
To be eligible for a refund, your item must be in the same condition that you received it, unworn and unused.
The following items cannot be returned:
- Sale items
- Fouta Towels